Choosing a basement waterproofing company is not easy especially due to the different repair approaches and systems. In order to make a wise decision, you need to understand the right questions to ask the basement repair company. Here are the top 3 questions.
Are you licensed, insured and bonded?
Before the contractor can start working on your home, this is one of the most important questions that you should ask them. This is due to the fact that the company may be required to get building permit before they can carry out basement repair. Even if it will not be necessary, you will need a company that has bonding, workers compensation and liability insurance as this protect you as well as your home in case something goes wrong during the repair process.
How long have you been in business?
If you would like to understand the level of experience that you are likely to get from the company, you should find out the number of years that they have been in business. If they have been doing basement waterproofing repairs for a period of over 5 years, it is an indication that they have experience in cases that are similar to yours. Have they used the process they are recommending for your repairs before? If they are using the process for a few years only, it can be difficult to determine how long lasting the repair will be.
A follow up question should be on whether they can provide references. If the basement repair company has a long list of satisfied customers, it is an indication that they can offer good quality service. Ensure that you call a few customers who they have worked with. If possible, you can visit them to find out how the repairs are doing. You can also chat with people in the industry such as home inspectors, real estate agents and builders to get inside knowledge of the industry.
How will the process and work look like?
There are many repair systems and processes and it is important for you to do your homework so as to understand how the company repair works. Find out about the materials that they propose to use and determine the role that they propose to play in the overall system.
Check the solution that they intend to offer and check whether it makes sense. Confirm whether the solution is something that will actually solve the problem. If your basement requires a lot of extensive repair such as installing a drain system in the interior or excavation of the exterior, the look of your home will be affected by quality of work. If the company will be doing something such as an interior drain system, find out the width of the trench that they will be digging, the material they intend to use and if they will perform the work in a neat and professional way.
Understanding the questions to ask the company that do waterproofing a basement project can help you to choose the right company to do the job.